A question or a request for information?

Please check if your question is already in our FAQ list. If not, feel free to contact us. We will be happy to assist you.

FAQs

Our partners Crédit Mutuel and Mollie are at your disposal to allow you to pay by credit card.

The Lockairoom team is at your disposal to answer all your questions. We are available via the contact form or by phone at +33 (0)7 89 09 71 59

Two locations in the heart of Lyon: 3 Place Messonnier, 69001 Lyon / 38 Rue Sala, 69002 Lyon.

Locker dimensions : W 48cm x H 61 cm x D 85 cm

A large space that can hold 3 pieces of cabin luggage or a large suitcase.

Yes, your locker is accessible during the entire period of your reservation. To do so, you must type your code on the screen as you did on your first visit and press “Temporary exit” (green button). The operation can be repeated as many times as necessary.

Access to the lockers is only possible after entering 2 codes. The premises are also guarded by CCTV that operate continuously. Also, one of our agents regularly checks the state of the premises and the proper functioning.

The lockers are equipped with sockets to use at your convenience and free Wi-Fi is available.

 

There is no time limit to book a locker.

As part of a temporary rental, the cost of booking a locker is 4.90 € per day. If you are more tempted by a recurring rental, we offer a subscription system of 25 € per month. For more information or to subscribe to a key box subscription, contact us by phone on 07 89 09 71 59, by email at contact@lockairoom.com or via the contact form.

You can place your order online on our website. If you wish to have regular linen, contact us directly by phone on 07 80 91 58 41 or via the contact form.

Different kits are offered according to your needs: for the bedroom, bathroom or kitchen. Many sizes are also available.

Yes, a deposit will be required at the payment of your rental. This, of an amount between 10 and 60 euros (which depends on the selected products), will be returned to you as soon as the linen is deposited.

The maximum period for linen rental is 15 days. After that, you must deposit the dirty laundry in a new locker. 

If you want laundry after this time, you will just need to place a new order.

Renting laundry has several advantages:

  • This avoids the need to buy laundry, which can be a significant cost.
  • This facilitates the management of stocks and orders, and allows to have always clean and quality linen.
  • This reduces maintenance and washing costs, which are covered by the rental company.
  • This helps to respect the environment, avoiding the purchase of disposable products and reducing waste.

Two Lockairoom collection points in the heart of Lyon are available: 

3 Place Messonnier, 69001 Lyon 

38 Sala Street, 69002. 

Delivery will be soon implemented

We clean the linen through our partnership with a professional laundry, using high quality products and environmentally friendly washing techniques. We guarantee that the linen is clean and in good condition at every rental.

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